Product Promotion agent
Product Promotion is an agent in Mark (Optimizely Agent Platform). It builds and configures product promotions from a natural-language prompt. The agent assigns products and variants and applies the promotion types you describe.
- Challenge – Commerce teams face manual configuration, slow campaign launches, and a long promotional lifecycle.
- Agent outcome – Builds and configures product promotions, assigning products and variants and applying promotion types.
- Value – Launch campaigns faster, reduce manual configuration, and shorten the promotional lifecycle.
Required Optimizely products
The Product Promotion agent requires Optimizely Commerce Connect.
Install agent
Note
Mark Administrators, Agent Builders, and users with the Add, edit, and install specialized agents attribute for a custom role can add agents to their organization's Mark instance. See Add users and set permissions.
Install the agent from the Directory.
- Go to Directory > Agents.
- (Optional) Enter Product Promotion or use the drop-down list filters to narrow the list.
- Click Install on Product Promotion to add it to your Mark instance.
- Complete the steps in Get started with Mark tools to install and configure Mark in your Commerce Connect instance. Skip this step if you already completed it.
Note
If Install is disabled, ensure you have the Required Optimizely products connected to your Mark instance.
Use the agent
In Mark chat, enter @product_promotion and describe the campaign you want to create. For example, Create a campaign for Men's Shoes for two weeks starting January 27, 2026.
Next, create a promotion under the campaign, select a promotion type, and add products to it.
To use the Product Promotion agent in a workflow agent, add it to your workflow. See the Configure workflow section in the Create a workflow agent documentation.
Default agent details
These are the default details of the Product Promotion agent. After you install the agent in your Mark instance, customize these details for your organization's needs. See Manage agents for instructions.
Input variables
The Product Promotion agent has no input variables. Describe your request in Mark chat instead.
Tools
The Product Promotion agent uses the following tools internally to process your request:
- campaign_create
- campaign_detail
- campaign_filter
- campaign_types_list
- campaign_update
- catalog_query
- commerce_list_market
- get_validator_properties
- promotion_clone
- promotion_create
- promotion_detail
- promotion_dynamic_update
- promotion_filter
- promotion_list_by_sales
- promotion_properties
- promotion_types_list
- promotion_update
Default configuration
The agent uses the following default configuration:
- Inference level – Standard, which provides reliable answers.
- Files – None.
- Output – Text.
Note
If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.