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Optimizely Opal overview
Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Whether you create content, manage experiments, or analyze data, you can use Opal to automate tasks, surface insights, and guide decision-making.
Optimizely Opal and AI features
Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Opal is directly connected to your workflows, fully aware of your brand, and powered by hundreds of tools to assist with marketing and digital tasks.
Get started with Optimizely Opal for administrators
Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Optimizely Opal is automatically available and works by default, but you can configure it based on your organization's needs.
Get started with Optimizely Opal for agent builders
Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Before you access Opal, an administrator must add you as a user and set your permissions.
Get started with Optimizely Opal for users
Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Before you access Opal, an administrator must add you as a user and set your permissions.
Personalize Opal
Use the Personalize Opal pinned chat to connect your tools, build a skill, and run it on your own data. It guides your first session in Opal, so you reach a useful result fast instead of facing an empty chat.
Enable Opal for non-Opti ID users
Customers who are not on Opti ID can try out Optimizely Opal by having their technical contact assign access to Opal. This lets them evaluate Opal before migrating to Opti ID.
Optimizely Opal glossary
This glossary defines key terms and concepts used in Optimizely Opal. Use it as a reference when exploring Opal Chat, building agent workflows, or configuring Opal across Optimizely.
Optimizely Opal credits
Optimizely Opal credits are required to use Optimizely Opal. See the following FAQ for details on Opal credits.
Inference level
The inference level controls which AI model Opal uses and how deeply the model reasons before responding. Higher inference levels pair more powerful models with deeper thinking to produce higher-quality output, but take longer and use more credits.
Optimizely Reporting for Opal
The Opal Agent Usage dashboard displays how your organization uses Opal agents over a selected period. Use it to monitor agent activity, track credit consumption, and identify the most active agents and users.