Get started with Optimizely Opal for users

7 min

Optimizely Opal is an agent orchestration platform that helps you work smarter across Optimizely One. Before you access Opal, an administrator must add you as a user and set your permissions. See Get started with Optimizely Opal for administrators

Access the Optimizely Opal app

The Optimizely Opal app is Opal's configuration dashboard, accessible through the product switcher in the global navigation.

Select your organization.

Click Opal.

Opal app UI

The Opal app provides a centralized interface where you can access Opal's capabilities in one place. The Opal app UI supports everything you need to configure, customize, and use Opal effectively. Each page helps you focus on outcomes while Opal handles the technical details behind the scenes.

Start a conversation in Opal Chat

Opal Chat is the primary way you interact with Opal. Use it to ask questions, request content, analyze data, and complete tasks across your connected Optimizely products, all in plain language, without needing to know the underlying systems.

Personalize Opal

Use the Personalize Opal pinned chat to guide your first session in Opal, so you reach a useful result fast instead of facing an empty chat. Personalize Opal stays pinned to the top of your chat list, and you cannot delete it. Return anytime to continue where you left off or to learn what else Opal can do as features are added. See Personalize Opal.

Start a new chat

To create a new Opal Chat, click New Chat. Enter anything you want Opal to help you with. Opal automatically picks up your organization's information so its output stays on task. See Access and explore Opal chat.

The follow are some examples of what you can ask Opal:

Summarize the results of my latest experiment.

Draft a subject line for a promotional email about our spring sale.

What is the difference between a specialized agent and a workflow agent?

Generate three variation ideas for our homepage hero banner.

Opal responds in real time and maintains your conversation history within each chat, so you can follow up, ask for changes, or pick up where you left off.

What Opal can help you with

The tasks available to you depend on which Optimizely products your administrator has connected to Opal. Common uses include the following:

Generating and refining content such as emails, campaign briefs, and social posts.

Summarizing experiment results and getting test ideas.

Translating content into other languages.

Answering questions about Optimizely features and workflow.

For a full list of Opal features available in each product, see Optimizely Opal and AI features.

Appearance

Go to Settings > Appearance to configure the Font Size and Theme in Opal. Adjust these settings to improve readability or match your visual preferences. Changes apply to your Opal instance only and do not affect other users in your organization.

Adjust the font size

Click the Font Size drop-down list.

Select a font size.

Default – Standard font size for Opal chat.

Comfort – Larger font size and line height for easier reading.

Adjust the theme

Click the Theme drop-down list.

Select a theme.

Light mode – Light background with dark text.

Dark mode – Dark background with light text.

Notifications

Go to Settings > Notifications to configure your preferences. For a description of each setting, see Notification settings.

Note

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applicationsTurn generative AI off across Optimizely applications.