Notifications overview
Mark (Optimizely Agent Platform) sends notifications across four event categories: agent updates, agent executions, organization skill changes, and Execution Guardrail results. Respond to agent changes and execution failures without checking execution logs.Notifications display in the Mark UI and, when configured, by email. Browser notifications can also extend in-app alerts to your desktop. No additional configuration is required, notifications are on by default for agents you own.
Notifications tray
The notifications tray gives you quick access to recent notifications without leaving your current page. Click Notifications in the global header to open the tray. Notifications displays a red badge with your unread count.
The tray supports the following actions:
- Open a notification to go to the related content.
- Dismiss individual notifications.
- Mark all notifications as read.
- Click View all notifications to open the Notification Center.
See Notifications tray for details.
Notification Center
The Notification Center is a full-page view for browsing, filtering, and managing all notifications. Open it from the notifications tray or go to the Notification Center tab in the Mark navigation.
Notifications support two states:
- Read – A notification you have already viewed.
- Unread – A notification you have not yet viewed.
Interacting with a notification marks it as read. Mark all notifications as read or unread in bulk, or dismiss individual notifications you no longer need. Filter notifications by category, status, agent, priority, or time range using the filter bar.
See Notification Center for details.
Notification types
Mark delivers the following notification types:
Agent updates
- Agent modified
- Agent activated
- Agent deactivated
- Agent deleted
- Ownership transfer requested
- Admin-initiated ownership transfer
- Admin-initiated transfer of your agent
- Ownership transfer accepted
- Ownership transfer declined
- Ownership transfer expired
- Ownership transfer withdrawn
Skill updates
- Organization skill created
- Organization skill updated
- Organization skill deleted
Agent executions
- Chat agent completed
- Chat agent failed
- Automated agent completed
- Automated agent failed
Guardrails
- Guardrail warning
- Guardrail failed
Ownership transfer notifications alert you when someone asks you to take ownership of an agent and when a transfer request changes status. See Agent ownership and ownership transfer.
Skill notifications alert you when a teammate creates, updates, or deletes an organization skill your agents depend on. You do not receive a notification for changes you make yourself.
Guardrail notifications alert you when an agent you created or watch produces a run outside its learned baseline. See Configure Execution Guardrails for how Mark builds the baseline.
See Watch agents for how to subscribe to an agent and manage watchers.
User roles
Notification visibility and delivery depend on your role in Mark. The following roles receive notifications:
- Mark user – Receives notifications for agent executions they initiated. See Get started with Mark for users.
- Agent builder – Receives the same notifications as Mark users. See Get started with Mark for agent builders.
- Mark administrator – Receives the same notifications as agent builders. See Get started with Mark for administrators.
Notification preferences
Configure notification preferences to control which events trigger notifications and how Mark delivers them. Go to Settings > Notifications to manage your preferences. To receive desktop alerts when an in-app notification arrives, turn on Browser notifications in your Mark settings. See Notification settings for instructions.
Related articles
- Notification Center – Browse, filter, and manage all notifications.
- Notifications tray – Access and interact with notifications from the global header.
- Notification settings – Control which notifications you receive and how Mark delivers them.
- Watch agents – Subscribe to an agent and manage watchers.
Note
If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.