Notification Center
The Notification Center is a full-page view where you can browse, filter, and manage all notifications in Optimizely Opal.
Access the Notification Center
Reach the Notification Center in one of two ways:
From the notifications tray
- Open the notifications tray from Notifications in the global header.
- Scroll to the bottom.
- Click View all notifications.
From the navigation
Click Notifications in the Opal navigation.
Notification Center
The page header displays the title Notification Center alongside a badge showing the total unread count (for example, 2 unread).
Filter notifications
The Notification Center includes the following filters:
- Category filter – Filter notifications by category, such as agent updates, guardrails, or sharing.
- Status filter – Filter notifications by read state.
- Agent filter – Filter notifications by the agent that generated them.
- Priority filter – Filter notifications by priority. See Notification types and priorities for details.
- Time filter – Filter notifications by a predetermined timeframe.
Notification table columns
Each notification displays as a row in the table.
The following descriptions correspond to the numbered callouts in the previous image:
- Checkbox – Select individual notifications for bulk actions. Select the column header checkbox to select all notifications on the page. Unread notifications display a red indicator dot.
- Notification – The notification icon, title, and message. Unread notification titles display in bold. Hover over a notification to see the full message in a tooltip.
- Category – A label indicating the notification category.
- Timestamp – The date and time Opal created the notification.
- Priority – A badge indicating the notification priority. See Notification types and priorities.
- Actions – More options with per-notification actions.
Take action on individual notifications
The Notification Center supports the following per-notification actions.
Open a notification
Click any notification row to go to the related content. Opal marks the notification as read. The destination depends on the notification type:
- Chat execution notifications – The chat thread where the execution ran.
- Workflow execution notifications – The workflow execution detail page.
- Agent update notifications – The agent's detail page.
- Agent deleted notifications – The agents list page, since the agent no longer exists.
- Skill created or updated notifications – The skill's editor page.
- Skill deleted notifications – The Context page, since the skill no longer exists.
- Guardrail notifications – The specialized agent's execution log, opened to the flagged run.
- Shared-with-you notifications – The shared item itself.
- Share request notifications – The detail page of the agent the request is about.
Use the actions menu
Click More in the Actions column to access the following options:
- Mark as read – Marks the notification as read. Available for unread notifications only.
- Mark as unread – Marks the notification as unread. Available for read notifications only.
- Dismiss – Permanently removes the notification.
Perform bulk actions
Select one or more notifications using the checkboxes to reveal the bulk actions bar.
The bar displays the number of selected notifications and provides the following actions:
- Mark as read – Marks all selected notifications as read.
- Mark as unread – Marks all selected notifications as unread.
- Dismiss – Permanently deletes all selected notifications.
Click Mark all as read to mark all notifications as read. This action applies to all notifications, not only the selected ones.
Pagination
The Notification Center uses pagination. Use the pagination controls to move between pages.
Notification types and priorities
The following tables describe the notification types available in Opal, their categories, and priority levels.
Agent updates
Notification type | Description | Priority |
|---|---|---|
Agent modified | When an agent you watch is edited by someone else. | Low |
Agent activated | When an agent you watch is activated by someone else. | Low |
Agent deactivated | When an agent you watch is deactivated by someone else. | High |
Agent deleted | When an agent you watch is deleted by someone else. | High |
Skill updates
Notification type | Description | Priority |
|---|---|---|
Organization skill created | When a new organization-level skill is created. | Low |
Organization skill updated | When an organization-level skill you watch is modified by another user. | Low |
Organization skill deleted | When an organization-level skill you watch is deleted by another user. | High |
Agent executions
Notification type | Description | Priority |
|---|---|---|
Chat agent completed | When an agent you started in chat completes. | Low |
Chat agent failed | When an agent you started in chat runs into a problem. | High |
Automated agent completed | When a workflow agent started by a schedule, webhook, or email trigger completes. | Low |
Automated agent failed | When a workflow agent you watch fails a scheduled, webhook, or email-triggered run. | High |
Workflow awaiting approval | When a workflow pauses and needs human approval | High |
Guardrails
Notification type | Description | Priority |
|---|---|---|
Guardrail warning | When an agent you watch produces results that differ from its usual pattern. | Medium |
Guardrail failed | When an agent you watch produces results that significantly differ from its usual pattern. | High |
Sharing
Notification type | Description | Priority |
|---|---|---|
Shared with you | When someone grants you access to an artifact. | Low |
Share request pending | When a user requests organization-wide sharing of an agent. | High |
Share request approved | When an administrator approves your org-wide sharing request. | Low |
Share request declined | When an administrator declines your org-wide sharing request. | Medium |
Note
If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applicationsTurn generative AI off across Optimizely applications.