Manage Virtual Teammates for your organization
As an Agent Platform administrator, manage a Virtual Teammate in Optimizely Agent Platform to control which of its jobs are available and whether people can hire it. You manage these controls from the Directory tab. Optimizely automatically updates which jobs are available for enabled Virtual Teammates.
This article is for Agent Platform administrators. To supervise and configure a teammate you hired, see Manage your Virtual Teammate.
Manage jobs for a Virtual Teammate
Manage the jobs a Virtual Teammate makes available from the Directory tab or from the teammate's details.
Manage jobs from the Directory
To manage the jobs a Virtual Teammate runs from the Directory tab, complete the following steps:
- Click Directory > Virtual Teammates.
- Click Settings for the teammate you want to edit.
- Click Manage jobs.
- Toggle each job you want to stop off.
- Click Confirm.
Manage jobs from the teammate's details
To manage the jobs a Virtual Teammate runs from the teammate's details, complete the following steps:
- Click Directory > Virtual Teammates.
- Click the tile of the teammate you want to manage.
- Click Details.
- Click Manage > Manage jobs.
- Toggle each job you want to stop off.
- Click Confirm.
Freeze hiring of a Virtual Teammate
Freeze hiring to stop people in your organization from hiring a Virtual Teammate. You can freeze hiring from the Directory tab or from the teammate's details.
Freeze hiring from the Directory
To freeze hiring of a Virtual Teammate from the Directory tab, complete the following steps:
- Click Directory > Virtual Teammates.
- Click Settings for the teammate you want to freeze.
- Click Freeze hiring.
- Click Freeze hiring on the confirmation page.
Freeze hiring from the teammate's details
To freeze hiring of a Virtual Teammate from the teammate's details, complete the following steps:
- Click Directory > Virtual Teammates.
- Click the tile of the teammate you want to manage.
- Click Details.
- Click Manage > Freeze hiring.
- Click Freeze hiring on the confirmation page.
Note
If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.