Exporting recipients
4 min
Note
You need special user rights to use this function.
You can export recipients by status into a CSV file:
- Active recipients
- Unsubscribed recipients
- Blocked recipients
- Recipients that exceeded the bounce limit
To export recipients:
- Open the Optimizely Campaign menu and select Recipients > Export.
- Select the recipients you want to export.
- Click Options.
- Active Recipients. Click the recipient list whose recipients you want to export. To export only recipients of a specific marketing channel, select the marketing channel from the Media Type drop-down list (available for active recipients only). You can also limit the recipient list by selecting one or more target groups from the Target Groups drop-down list.
- Unsubscribed Recipients. Enter a start and/or an end date.
- If you do not enter a start or end date, all recipients in the selected status are exported.
- If you enter only a start date, recipients from that date to the present are exported.
- If you enter only an end date, recipients from the creation of your client until the entered date are exported.
Tip
If you use unsubscribe lists based on recipient lists, also select an unsubscribe type:
- Global. Exports client-wide unsubscribers that are not assigned to any particular recipient list.
- Recipient List. Exports unsubscribers that are assigned to one or more recipient lists.
- Blocked Recipients. Click the recipient list whose recipients you want to export.
- Recipients That Exceeded the Bounce Limit. Enter a start and/or an end date.
- If you do not enter a start or end date, all recipients in the selected status are exported.
- If you enter only a start date, recipients from that date to the present are exported.
- If you enter only an end date, recipients from the creation of your client until the entered date are exported.
- Click Finish.
Tip
You can start several exports for different statuses simultaneously, but only one export per status.
exporting-recipients.mdxExporting recipients by category
Note
To enable this feature, contact customer support.
This function lets you automatically export recipient data by category into CSV files.
- Active recipients
- Blocked recipients
- Post clicks (requires web analytics software with an export function)
- Recipients that exceeded the bounce limit
An individual CSV file is created for each category. Alternatively, you can create a multiple lists with flags for each category.