Implementation issues
Fix flashing or flickering variation content
Optimizely Web Experimentation Optimizely Performance Edge The Optimizely Web Experimentation and Optimizely Performance Edge Editor usually serves experiments and campaigns without any visual issues, but you may occasionally encounter an issue with flashing or flickering content when the original page appears briefly before your variation. Optimizely Web Experimentation and Optimizely Performance Edge's variation code waits for an element to be available to make a visual change.
Fix a timing issue
Optimizely Web Experimentation Optimizely Performance Edge Not every web page loads all content on a page at the same time. Sometimes, some of the content on a page may depend on an AJAX requestor may be automatically loaded after some delay following the initial page load.
Check that the snippet is implemented
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge First, check that the snippet is implemented on the page. You can do this by typing 'optimizely' into the JavaScript console https //developers.
Check that the snippet is up to date
Optimizely Web Experimentation Optimizely Performance Edge Optimizely Personalization Every time you make a change to an experiment that gets saved to the snippet, the snippet revision number automatically increments. If you need to test because something you changed is not showing on the page, you can use your browser's developer console to check whether the latest snippet was updated to the content delivery network (CDN) yet.
Experiment does not activate
Optimizely Web Experimentation Optimizely Performance Edge Are you experiencing any of the following issues? Usually, this problem has to do with activation or targeting issues.
No traffic in experiment
Optimizely Web Experimentation Optimizely Performance Edge If you do not see any traffic on the Optimizely Experiment Results page https //support. optimizely.
Cannot see the variation
Optimizely Web Experimentation Optimizely Performance Edge If your Optimizely Web Experimentation experiment is running but you cannot see your variation (or certain changes you made) on your live page, the problem is usually with the variation code execution timing or scoping. Complete the following to troubleshoot your issue.
Metrics do not track correctly
Optimizely Web Experimentation Optimizely Performance Edge Optimizely Personalization Do you see no conversions at all for a certain metric on the Optimizely Experiment Results page https //support. optimizely.
Check event firing in a live experiment or campaign
Optimizely Web Experimentation The network panel is a log in your browser that records the events that occur as you interact with a page. When you trigger an event in Optimizely Web Experimentation, the event is queued and sent in a batch with other events every second for the first 10 seconds of the page load.