Create a return order form and exchange offer

7 min

EPiServer.Commerce.Order.IReturnOrderForm – Provides information about a return order form. This interface inherits from IOrderForm. The ReturnForms collection in IPurchaseOrder was changed from ICollection<IOrderForm> to ICollection<IReturnForm>.

EPiServer.Commerce.Order.IReturnLineItem – Provides information about a return line item. This interface inherits from ILineItem. The LineItem class inherits IReturnLineItem and includes OriginalLineItemId.

EPiServer.Commerce.Order.IReturnLineItemCalculator – Calculates the extended price for an IReturnLineItem.

GetExtendedPrice – Gets the extended price for an IReturnLineItem.

GetDiscountedPrice – Gets the discounted price for an IReturnLineItem.

EPiServer.Commerce.Order.IReturnOrderFormCalculator – Calculates totals on an IReturnOrderForm.

GetHandlingTotal – Gets the handling total for an IReturnOrderForm.

GetSubTotal – Calculates the total of all shipments in an IReturnOrderForm.

GetTotal – Gets the total for an IReturnOrderForm.

GetOrderDiscountTotal – Gets the discount price of an IReturnOrderForm.

GetDiscountTotal – Gets the discount total of an IReturnOrderForm.

EPiServer.Commerce.Order.IShippingCalculator – Provides an API for shipping calculations.

GetShippingReturnItemsTotal – Gets the total process for all return line items in the shipment.

EPiServer.Commerce.Order.ITaxCalculator – Provides APIs for tax calculations.

GetShippingReturnTaxTotal – Gets the tax total for a return shipment.

GetReturnTaxTotal – Gets the return tax total for an IReturnOrderForm.

EPiServer.Commerce.Order.IPurchaseOrderFactory – Creates instances of purchasing order components.

CreateReturnOrderForm – Creates the return order form for a purchase order.

var purchaseOrderFactory = ServiceLocator.Current.GetInstance<IPurchaseOrderFactory>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnOrderForm = purchaseOrderFactory.CreateReturnOrderForm(purchaseOrder);

CreateReturnShipment – Creates a shipment for the return.

var purchaseOrderFactory = ServiceLocator.Current.GetInstance<IPurchaseOrderFactory>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var shipment = purchaseOrder.GetFirstShipment();
var returnShipment = purchaseOrderFactory.CreateReturnShipment(shipment);

CreateReturnLineItem – Creates a return line item from an original line item, with a specified return quantity and reason.

var purchaseOrderFactory = ServiceLocator.Current.GetInstance<IPurchaseOrderFactory>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var shipment = purchaseOrder.GetFirstShipment();
var returnLineItem = purchaseOrderFactory.CreateReturnLineItem(shipment.LineItems.First(), 1, "broken");

CreateExchangePayment – Creates a payment for an exchange order.

var purchaseOrderFactory = ServiceLocator.Current.GetInstance<IPurchaseOrderFactory>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var shipment = purchaseOrder.GetFirstShipment();
var exchangePayment = purchaseOrderFactory.CreateExchangePayment();

EPiServer.Commerce.Order.IReturnPurchaseOrderCalculator – Calculates return totals on a purchase order.

GetTotal – Gets the total of all return order forms.

var returnOrderCalculator = ServiceLocator.Current.GetInstance<IReturnOrderCalculator>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnTotal = returnOrderCalculator.GetTotal(purchaseOrder);

GetSubTotal – Gets the subtotal of all return order forms.

var returnOrderCalculator = ServiceLocator.Current.GetInstance<IReturnOrderCalculator>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnSubTotal = returnOrderCalculator.GetSubTotal(purchaseOrder);

EPiServer.Commerce.Order.IReturnOrderNumberGenerator – Generates the return order form number and exchange order number.

var purchaseOrderFactory = ServiceLocator.Current.GetInstance<IPurchaseOrderFactory>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var order = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnOrderNumberGenerator = ServiceLocator.Current.GetInstance<IReturnOrderNumberGenerator>();
var exchangeOrderNumber = returnOrderNumberGenerator.GenerateExchangeOrderNumber(order);
var returnOrderFormNumber = returnOrderNumberGenerator.GenerateReturnOrderFormNumber(order);

EPiServer.Commerce.Order.IReturnOrderFormExtensions – Provides extensions for the return order form.

Extensions

CanCreateExchangeOrder – Checks whether an exchange order can be created from a return order form.

IsEditable – Checks whether a return order form is editable.

IsCancellable – Checks whether a return order form is cancellable.

IsCompletable – Checks whether a return order form is completable.

IsAwaitingCompletable – Checks whether a return order form is awaiting completion.

EPiServer.Commerce.Order.IReturnOrderService – Handles operations on IReturnOrderForm such as completing, canceling a return, or acknowledging receipt of items. Also provides an operation to create an exchange order from a purchase order.

AcknowledgeReceiptItems – Acknowledges the receipt of items on a return form.

var returnOrderService = ServiceLocator.Current.GetInstance<IReturnOrderService>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnOrderForm = purchaseOrder.ReturnForms.First();
returnOrderService.AcknowledgeReceiptItems(returnOrderForm);

CancelReturn – Cancels a return form.

var returnOrderService = ServiceLocator.Current.GetInstance<IReturnOrderService>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnOrderForm = purchaseOrder.ReturnForms.First();
returnOrderService.CancelReturn(returnOrderForm);

Note that the purchase order was saved but not recalculated. It needs to be recalculated and saved.

OrderStatusManager.RecalculatePurchaseOrder(purchaseOrder);
orderRepository.Service.Save(purchaseOrder);

CompleteReturn – Completes a return form.

var returnOrderService = ServiceLocator.Current.GetInstance<IReturnOrderService>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var returnOrderForm = purchaseOrder.ReturnForms.First();
returnOrderService.CompleteReturn(returnOrderForm);

Note that the purchase order and any exchange order were saved but not recalculated. They need to be recalculated and saved.

OrderStatusManager.RecalculatePurchaseOrder(purchaseOrder);
orderRepository.Service.Save(purchaseOrder);
var exchangeOrder = orderRepository.Service.Load<IPurchaseOrder>(purchaseOrder.ExchangeOrderGroupId.Value);
if (exchangeOrder != null)
{
  OrderStatusManager.RecalculatePurchaseOrder((PurchaseOrder)exchangeOrder);
  orderRepository.Service.Save(exchangeOrder);
}

CreateExchangeOrder – Creates an exchange order from a purchase order.

var returnOrderService = ServiceLocator.Current.GetInstance<IReturnOrderService>();
var orderRepository = ServiceLocator.Current.GetInstance<IOrderRepository>();
var orderLink = new OrderReference(1, "Default", Guid.NewGuid(), typeof(IPurchaseOrder));
var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId);
var exchangeOrder = returnOrderService.CreateExchangeOrder(purchaseOrder, purchaseOrder.GetFirstShipment());

After creating an exchange order, if you are using PurchaseOrder (from IPurchaseOrder) and OrderAddress (from IOrderAddress), the address needs to be cloned from the original purchase order to the exchange order.

var purchaseOrder = orderRepository.Load<IPurchaseOrder>(orderLink.OrderGroupId) as PurchaseOrder;
var exchangeOrder = returnOrderService.CreateExchangeOrder(purchaseOrder, purchaseOrder.GetFirstShipment()) as PurchaseOrder;
exchangeOrder.OrderAddresses.Clear();
        
foreach (var orderAddress in purchaseOrder.OrderAddresses)
{
   var clonedOrderAddress = (OrderAddress)orderAddress.Clone();
   clonedOrderAddress.OrderGroupId = purchaseOrder.OrderGroupId;
   purchaseOrder.OrderAddresses.Add(clonedOrderAddress);
}