Customer Management is a central component that lets you work with organizations and contacts.

Customers

Customer object model

ai_cta

ai_identity

ai_chat

ai_product


Data set that refers to a person or a role and contains at least one address via which the person or role can receive messages.

recipient

Customer groups

coco14-docs

Commerce Connect 14 documentation

Optimizely Commerce Connect system overview

Release notes

Start developing with Optimizely Commerce Connect

Caching for Commerce Connect

Globalization

Initialization system

Logging API

Metadata Plus

Routing

Scheduled jobs

Workflows and activities

Configure AI-generated product descriptions

Dashboard overview

Get started

Get started with Opal tools

Available tools

Common workflows

Troubleshoot

Optimizely Opal

Business Foundation

Object configuration

Generate typed business foundation classes

SQL meta-model

Extend meta-models

Export and import meta-models

SQL records

Entity objects

Filter and sort

Business meta-model

Business foundation

Catalogs

Work with catalogs

Import catalog data

Multi-site catalogs

Catalog content

Assets and media

Product associations (related entries)

Event-driven catalog indexing

Catalog product search

Low-level APIs

Configuration files

Option configuration classes

Feature-specific configurations

User interface configuration

Configure

Organization models

Deploy solutions in Commerce Connect

Deploy Azure Web Apps in Commerce Connect

Deploy to a single server in Commerce Connect

Enhance performance in Commerce Connect

Automatic database schema updates

Deploy

Marketing and campaigns

Promotions

Promotion engine

Custom promotions

Hide promotion types

Exclude products from promotions

Promotion exclusions

Coupons

Custom facets in the marketing overview

Markets

Countries and regions

Currencies

Multi-market examples

Orders

Multi-site orders

Order system overview

Order manipulation

Order processing

Order Management UI

Extend order classes

Extend order status

Change default implementation

Round totals for currencies

Order events

Record order activities

Shopping carts

Serializable carts

Search for orders using OrderContext

Search for orders using abstractions

Create a return order form and exchange offer

Calculate orders

Payments

Payment gateways

Payment plugins

Configure Payment Service

Install and configure AuthorizeTokenEx

Install Bolt payment provider

Recommendations in Commerce Connect

Product Recommendations

Customize exported product information

Recommendations

Pricing

PriceType examples

Pricing examples

Reports

Collect data for reports

Collect subscription data

Search

Configure the Optimizely Search & Navigation search provider

Create your own search provider

Customize search

Configure facets and filters

Search & Navigation integration

Security for Optimizely Commerce Connect

Authorization and authentication

OpenID Connect and Entra ID

Security

Shipping

Shipping methods

Shipping gateways and providers

Multi-shipment examples

Track transactions for transaction-based billing

Tracking

Warehouses and inventories

Inventory requests

Database changes for inventory service

Warehouses and inventories examples

Multi-warehouse implementations

Optimizely Graph for Commerce Connect

Optimizely Graph

Commerce Connect 14 + ODP

Commerce Connect 14 + Campaign

INTEGRATE OPTIMIZELY PRODUCTS

Developer docs

Get started with Optimizely Commerce Connect

Shopping flow

Integrate with external systems

Get started with Commerce Connect

Use Optimizely Opal with Commerce Connect

Business Foundation overview

Administration overview

Reporting

Warehouses

Update a catalog search index

Countries

Dictionaries

Taxes

Shipping providers

Administer and report

Customize views for catalogs

Use AI to generate text for a product property

Get started with catalogs

Import and export a catalog

Browse and search catalogs

Create and edit a catalog

Work with catalog entries

Edit catalog entries

Add products and variants

Work with categories

Packages and bundles

Manage multiple content versions

Export orders and subscriptions

Order Management View When Opti ID Authentication is Enabled

Order management

Order and cart workflow

Carts

Purchase orders

Returns and exchanges

Subscriptions

Customize views for Organizations and Contacts

Customers overview

Organizations

Contacts

Set permissions for marketing

Get started with the marketing system

Marketing campaign

Campaigns and discounts

Manage discounts

Built-in discounts

Prioritize discounts

Discount exclusions

Exclude catalog items from a discount

Marketing

Manage content

Configure fallback and replacement languages

Manage languages for catalogs

Optimizely Commerce Connect gadgets

Access rights for Commerce Connect

End user docs

Customer object model

API object model

Database diagram