Troubleshoot Opti ID issue with Experimentation project
2 min
If your Experimentation project is not displaying in the Opti ID Admin Center, you may be able to fix the issue by archiving and then unarchiving the project in Experimentation. You must have administrator access.
- Log in to Experimentation.
- Go to Projects > Manage Projects.
- Find the project that is not displaying in Opti ID and click More (...) > Archive.
- Click Archive Project to confirm.
- Change the Status filter to Archived.
- Find the project you just archived and click More (...) > Unarchive.
After completing these steps, this project should display in Opti ID, meaning you can now manage users for this project.