Manage emails
In Optimizely Configured Commerce, the integration partner often generates emails during implementation. These emails run automatically, and you should not need to update them.
Create and edit email templates
While the implementation of Optimizely Configured Commerce creates an email template, you may need to create an email template or edit an existing template later. Configured Commerce has two types of emails auto-generated and subscription-based.
Work with email lists and templates
Optimizely Configured Commerce uses email templates to format emails sent by the system. Email lists connect to an email template, including the Subject and From information.
Email templates for user security
There are a number of email templates available that are tied to user security. They communicate with the users when their passwords have changed, been reset, their account has been activated, and so on.
HTML variables for email templates
Configured Commerce provides a variety of HTML variables for creating custom email templates. All template variables are prefaced with Model.
Email subscriptions overview
When working with email lists, you should understand how Optimizely Configured Commerce handles subscribers. First, website users must voluntarily subscribe.
Send order confirmation email
You can configure who receives order confirmation emails after submitting an order using the Send Order Confirmation To setting on the Administration > Settings > Order Management page. For example, when a sales representative places an order on a customer's behalf, the order confirmation email can go to the email address for that sales representative's user profile, or it can go to a combination of the email addresses on both the user or customer bill-to or ship-to records.
Send abandoned cart email reminders
Cart abandonment is a common in issue in eCommerce, but it does not necessarily mean customers did not intend to purchase. Sending emails to customers who abandoned their carts is a simple and effective method to remind them that they have items ready for purchase.
Configure email link URL settings in headless CMS
You can configure the email link URL settings for Account Activation and Password Reset emails while operating in headless mode. You can find these settings in the Admin Console.