Deployments & Service Requests
Upgrade Configured Commerce
You must have the InsiteSoftware/insite-commerce-cloud https //github. com/InsiteSoftware/insite-commerce-cloud repository as a remote branch to pull upgraded base code into your local repository.
Sandbox and production infrastructure
Optimizely provisions and maintains two hosting environments Sandbox – Supports customer UAT testing scenarios. Production – The live site where commerce is conducted.
Long-Term Support and Short-Term Support branches
Beginning with the October 2023 release, Optimizely Configured Commerce versions will be marked with a +STS (Short-Term Support) or +LTS (Long-Term Support). Just like any other deployment, you must include the release version number in the VersionInfo.
Deployment process
See the Cloud release schedule for important dates, release type, and cadence information. Upgrade your Configured Commerce instance before requesting deployment.
Production database synchronization
See Production Database Sync in the user guide for information on this action.
Service requests and self-service options
The following actions are available for self-service through Mission Control only Database Backup The following actions are available for self-service through Mission Control or through an Optimizely Support request Restart Site Database Credentials Code Deploy Code Deploy User Files Sync Database Sync The following actions are available through an Optimizely Support request only Roll Back Configured Commerce Base Code
Roll Back Configured Commerce Base Code
Rolling back Optimizely Configured Commerce base code and extension code is an emergency recovery option when an upgrade breaks your environment. Only Optimizely Support can execute this process.