ODP + Optimizely Content Recommendations
Note
If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.
Populate your Optimizely Data Platform (ODP) visitor, lead, and customer profiles with the top three topic interests generated by Optimizely Content Recommendations. Content Recommendations automatically generates topic interests based on your site's content and visitors' browsing behavior. This integration also lets you optionally use Optimizely Opal to generate additional topics of interest based on those populated by Optimizely's content recommendations engine.
Capturing these interests on ODP profiles enables analysis, segmentation, and activation that power personalized experiences for your leads and customers.
Prerequisites
You must have access to Optimizely Content Recommendations to use this integration.
Opal Administrators must grant users access to Optimizely Opal.
Opal is enabled by default for eligible customers. Users do not have access until an administrator enables it for each individual using Opti ID. For steps, see Get started with Optimizely Opal for administrators.
You must enable third-party cookies in your browser to use Opal in CMP. Opal fails to load if you disable third-party cookies. Incognito and private browsing modes disable third-party cookies by default. Do not use incognito mode to access Opal or manually enable third-party cookies. To enable cookies in your browser, see the following documentation:
Update the ODP JavaScript tag
Note
If you have not already implemented the ODP JavaScript tag on your site, see Implement the ODP JavaScript tag before continuing.
Modify the ODP JavaScript tag on your site to properly associate your web visitors to their corresponding Optimizely Content Recommendations profile.
- Locate the ODP JavaScript tag on your site.
- Insert the following code at the end of the tag, after zaius.event('pageview'); and before </script>:
var contentIntel = document.cookie.match('(^|;)\\\\s*iv\\\\s*=\\\\s*([^;]+)')?.pop() || '';
zaius.customer({ "content_intelligence_id": contentIntel});Important
If you are using Google Tag Manager (GTM), do not use the preceding code snippet. Instead, insert the following:
var contentIntel = document.cookie.match('(^|;)\\\\s*iv\\\\s*=\\\\s*([^;]+')[1] ||'';
zaius.customer({ "content_intelligence_id":contentIntel}) Enable the integration
Enable the Optimizely Content Recommendations integration in ODP.
- Go to the App Directory.
- Select the Optimizely Content Recommendations app.
- Click Install App.
- Click the Settings tab.
- Copy your region's URL from the following list and paste it into the Site URL field:
- United States (US) – https://api.usea01.idio.episerver.net/1.0/
- Canada (CA) – https://api.caea01.idio.episerver.net/1.0/
- Europe, Middle East, and Africa (EMEA) – https://api.emea01.idio.episerver.net/1.0/
- Asia-Pacific (APAC) – https://api.apac01.idio.episerver.net/1.0/
- Legacy Idio Customer – https://api.idio.co/1.0/
- In Optimizely Content Recommendations, go to Engage > Deliveries > API and copy the Delivery Key.
- In ODP, go to App Directory > Optimizely Content Recommendations> Settings.
- Paste the delivery key into the API Key field.
- Click Authorize.
- (Optional) Toggle Enable Generative AI Topic Enrichment on. When enabled, an AI Generated Topic Interests customer attribute is made available, containing up to nine additional topics of interest in a comma-separated list. These are generated by asking generative AI to provide related topics based on those populated by Optimizely's content recommendations engine.
- (Optional) Click Initiate Full Import. This updates the top three topics of interest for all customers in ODP based on data from Optimizely's content recommendations engine. If the generative AI toggle described in step 10 is on, it also updates up to nine additional topics of interest for all customers in ODP.
- Click Save.
Note
This integration only updates customer records added to ODP after you complete the integration setup. If you want to update all customer records in ODP, use the Initiate Full Import feature described in step 11.
Optimizely Content Recommendations attributes in ODP
After the integration configuration is complete, you see the following three new attributes on ODP customer profiles:
- Content Recommendations First Topic
- Content Recommendations Second Topic
- Content Recommendations Third Topic
Optimizely Content Recommendations automatically populates these attributes hourly for every visitor. Use these attributes in reporting, segmentation, and activation with real-time segments and campaigns.