Troubleshoot and test
Login issues
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) If you have trouble logging in to the Optimizely platform through \<app. optimizely.
Ad blocker issues
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Performance Edge If a visitor to your site has an ad blocking service or browser extension enabled, Optimizely Experimentation may be listed in the block list for this ad blocker. Extensions like AdBlock and Ghostery may block Optimizely Experimentation assets, which then prevents Optimizely Experimentation from executing on the page.
Blocked by a firewall, ad blocker, or content filter
Optimizely Web Experimentation Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Some Optimizely Experimentation users and customers have firewalls, ad blockers, and other content filters that restrict the domains to which a web application can make requests. If these systems are not configured to let you access to Optimizely Experimentation’s production domains, they can block parts of the Optimizely Experimentation application from loading or functioning correctly.
Test your experiments in Optimizely Experimentation
Optimizely Feature Experimentation Optimizely Web Experimentation Optimizely Personalization Quality assurance (QA) testing is the last step in creating an experiment. A rigorous testing process ensures that your experiment looks and works the way you want.