Account administration
Troubleshoot MAU overages
If your Monthly Usage Information reports more Monthly Active Users (MAUs) than expected, work through this article to identify the cause. The article covers three steps enable bot filtering, run diagnostic queries, and use a consistent visitor ID across Optimizely products.
Manage email notifications
Optimizely Feature Experimentation Optimizely Web Experimentation Optimizely Performance Edge Optimizely Full Stack (Legacy) To enable email notifications for when your project reaches statistical significance or Optimizely Experimentation detects a sample ratio mismatch, go to Profile > Notifications and select the corresponding projects for which you want to receive an email notification when a running experiment in that project reaches statistical significance or Optimizely detects a sample ratio mismatch. When any of the experiment's metrics reach statistical significance, you receive an email providing enough context to help determine the urgency of any corresponding action.
Manage your accoun's plan and invoices
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge To access your billing information, go to Account Settings > Plan after logging in to Optimizely Experimentation http //app. optimizely.
Learn about plan options and costs
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Experimentation's solution can be customized to your individual needs and use cases. The cost of the solution also varies from company to company, depending on a wide range of factors.
Review impression usage
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Performance Edge This article describes how impressions work at Optimizely Experimentation, similar to that used by online media, but the nature of our technology introduces some key differences. In Optimizely Web Experimentation, an impression is counted for every Optimizely Web Experimentation pag https //help.
Monitor monthly active users (MAUs)
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Your monthly active users (MAUs) are the number of unique users used in a decision or tracking event . It is a measure of the overall traffic where you are using Optimizely Experimentation's snippet, APIs, or SDKs to do something, specifically one of the following Experiment evaluation.
Configure single sign-on (SSO)
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Experimentation and Optimizely Personalization let you implement Single Sign-On (SSO) through SAML 2. 0 http //en.
Apply account-level security best practices
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Performance Edge Optimizely Personalization You can increase the security of your Optimizely Experimentation or Optimizely Personalization account and minimize the vulnerability of your experiments, campaigns, and customer data. The following best practices can help you secure and protect your account from malicious attacks and safeguard against possible attempts to compromise your account, site, and customer data, including attempts to hijack your site to post inappropriate content or to inject malicious scripting to steal confidential data.
Configure individual user 2-step verification
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Individual two-step verification increases the security of an Optimizely Experimentation or Optimizely Personalization account by adding a second level of authentication when signing in. Two-step verification requires you to enter a code that you access from your mobile phone, instead of only relying on your password.
Configure 2-step verification for all collaborators
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) If you are an administrator of an account , you should require that collaborators on the account use two-step verification. Two-step verification requires you log in with a username and password, and then enter a code that is sent to your mobile phone, providing another layer of protection even if your password is compromised.
Delete your Optimizely Experimentation account
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Performance Edge If you want to delete your account and its associated data, and have access to Optimizely Experimentation Support, submit a support ticket and request assistance with deleting your account. Data associated with your account will be deleted within 30 days of the request.
Update profile settings in Optimizely Experimentation
Optimizely Feature Experimentation Optimizely Full Stack (Legacy) Optimizely Web Experimentation Optimizely Performance Edge Log in to the Optimizely Experimentation Application https //app. optimizely.
View Account IDs and manage multi-account access
Optimizely Web Experimentation Optimizely Personalization Optimizely Performance Edge Optimizely Feature Experimentation Optimizely Full Stack (Legacy) A project's Account ID is tied to the account that created the project. Different Account IDs display if you have access to multiple accounts.