---
title: Troubleshoot Opti ID issue with Experimentation project
slug: opti-id/docs/troubleshoot-opti-id-issue-with-experimentation-project
docTags: 
createdAt: 2026-07-30T20:38:23.419Z
---

If your Experimentation project is not displaying in the Opti ID Admin Center, you may be able to fix the issue by archiving and then unarchiving the project in Experimentation. You must have administrator access.

1. Log in to Experimentation.
2. Go to **Projects > Manage Projects**.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/T0Zq59Y19hTkvzs2_ExTK-20260720-145942.png)

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/pwuMcOWQRL8p-kzBYnYeG-20260720-145942.png)
3. Find the project that is not displaying in Opti ID and click **More (...) > Archive**.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/l4UewP-1081ORiEVD4Z_C-20260720-145942.png)
4. Click **Archive Project** to confirm.
5. Change the **Status** filter to **Archived**.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/2SVbyh0coX91FTDB7dMxJ-20260720-145942.png)
6. Find the project you just archived and click **More (...) > Unarchive**.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/lDU-Pq5ogcOlyo2-2vE5_-20260720-145942.png)

After completing these steps, this project should display in Opti ID, meaning you can now manage users for this project.