Create your sender profile

2 min

Note

Email and SMS channels are legacy features and not offered to new customers.

You can create sender profiles in Optimizely Data Platform (ODP) to ensure your from, reply to, and other domain information is configured correctly for optimal email deliverability.

Note

You cannot complete this step until your DNS is authenticated by the system. If there is no domain drop-down list in the Email field, your DNS information is awaiting authentication. See Authenticate your sending domain for information.

Configure your sender profile

Go to Settings > Email Settings > Sender Profiles.

Select a sender profile or click Create New Profile.

Enter the Sender Profile Name, From > Name and Email, and Reply To > Name and Email, and click Save. You can select a sender profile when creating a touchpoint with the email channel.