---
title: Import data from Optimizely Commerce Connect 13 or 14
slug: data-platform/docs/import-data-from-optimizely-commerce-cloud
docTags: 
createdAt: 2026-08-10T12:05:21.000Z
---

:::hint{type="warning"}
**Note**
This integration is an older method and has limitations with custom fields and metafields. Use one of the following methods instead:

- [Commerce Connect 13 + ODP](docId:4tYcJMPQ3vV-oWuNDgItX)
- [Commerce Connect 14 + ODP](docId\:fQOSEGNFW74AXi-TLTz-m)
:::

With this integration, import your existing customer list, product catalog, and order data from your Optimizely Commerce Connect account into ODP continuously.

Integrating Optimizely Commerce Connect has the following values and benefits:

- Unify your data across multiple sources and gain access to comprehensive, persistent customer profiles. ODP combines online and offline, historical and real-time customer data to get a complete view of your customers.
- Leverage important analytics, enhanced by AI-driven segmentation, to understand how your organization performs against its goals, including customer behavior and engagement.
- See the complete customer journey and understand how your various channels are performing.
- Enrich your customer understanding and segmentation with predictive insights, including Time to Next Order, Likelihood to Purchase, and Winback Zone.
- Refine your segmentation strategy based on your customers’ on-site and buying behaviors through ODP’s data science-driven insights.
- Use customer data to personalize messages, content and recommendations, and create relevance at every customer interaction.
- If you have multiple Optimizely Commerce Connect markets, you can select specific markets to import to ODP. This way, you can split your market data between various ODP accounts.

:::hint{type="info"}
**Note**
For markets support, you must have version 6.3.0 or later of the Commerce Connect Service API.
:::

## Requirements

- You must have an existing Optimizely Commerce Connect storefront with the Service API installed.
- If you have multiple sites to integrate into ODP, you must request an ODP account for each site.
- Before installing the Optimizely Commerce Connect app in ODP, you must get the Optimizely Service API NuGet package. If you are using .NET 5.0 or .NET 6.0, use [this NuGet package](https://nuget.episerver.com/package/?id=EPiServer.ServiceApi). For information on installing and configuring the Service API, see the [Optimizely Commerce Connect developer documentation](docId\:x1Urj1a9QXFT8J8nQyO6L).
- You must have Commerce Connect 13 or 14.

## Configure the integration

### Step 1. Authorize connection in ODP

1. In ODP, go to **App Directory > Optimizely Commerce Cloud**.
2. Click **Install App**.
3. On the **Settings** tab, complete the following fields:
   - **Site URL** – Enter the URL for your ecommerce site.
   - **Authentication Type** – Select your preferred authentication type. **Service API** is the default. However, if you use the Content Delivery API, select **Delivery API**.

:::hint{type="info"}
**Delivery API**
If you select **Delivery API**, the **Client ID** field displays. Enter **Default** into this field.
:::

:::Paragraph{listStyleType="disc" indent="2"}
**Username** – Enter your Optimizely Commerce Connect username.
:::

:::Paragraph{listStyleType="disc" indent="2"}
**Password** – Enter your Optimizely Commerce Connect password.
:::

4. Click **Authorize**.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/ryhIfpZIsA8vYMGgCyD_H_70621dc-image.png)

### Step 2. Configure data imports

1. Expand the **Imports** section.
2. Choose which objects to manage through the integration. ODP enables imports by default.
3. Click **Import**.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/dg8QyQ6xcYnXsVXpxWQRN_3bfc21a-image.png)

:::hint{type="info"}
**Note**
You can track the progress of the data imports using the [Activity Log](../../data-platform/account-settings/use-the-activity-log.mdx).
:::

### Step 3. Configure on-site tracking

To track Optimizely Commerce Connect events on your site, you must [add ODP’s JavaScript tag to your site](docId\:uSckrFlNPTg3aQgAZr1rp). If you want to track other events including:

- Product detail viewed
- Checkout started
- Checkout completed
- Add to cart
- Add to wishlist
- Remove from cart
- Remove from wishlist

See [Web SDK events](docId:91viwYgeD4R4zyCrvpvVP).

## Commerce Connect and ODP fields

Each row in the table below shows a field from Optimizely Commerce Connect used in this integration and the corresponding field in ODP.

| Optimizely Commerce Connect field  | ODP field            | Field type |
| ---------------------------------- | -------------------- | ---------- |
| Contact.PrimaryKeyId               | opticommerce\_id     | Customers  |
| Contact.Email                      | email                | Customers  |
| Contact.FirstName                  | first\_name          | Customers  |
| Contact.LastName                   | last\_name           | Customers  |
| Contact.RegistrationSource         | opticommerce\_source | Customers  |
| OrderForm.OrderNumber              | order\_id            | Orders     |
| OrderForm.Total                    | total                | Orders     |
| OrderForm.SubTotal                 | subtotal             | Orders     |
| OrderForm.TaxTotal                 | tax                  | Orders     |
| OrderForm.ShippingTotal            | shipping             | Orders     |
| OrderForm.Discounts.DiscountName   | coupon\_code         | Orders     |
| OrderForm.LineItem.Code            | product\_id          | Events     |
| OrderForm.LineItem.DiscountedPrice | price                | Events     |
| OrderForm.LineItem.Quantity        | quantity             | Events     |
| OrderForm.LineItem.ExtendedPrice   | subtotal             | Events     |
| Entry.Code                         | product\_id          | Products   |
| Entry.Name                         | name                 | Products   |
| Entry.Assets.Title                 | image\_url           | Products   |
| EntryRelation.ParentEntryCode      | parent\_product\_id  | Products   |