Export customer profiles
4 min
Note
The terms audiences and segments are interchangeable. Optimizely has updated all segments to audiences on the Audiences page and is updating the UI on other pages. See Understand audiences to get information on audiences.
You can export customer information by customer profile, list, or audience in CSV or JSON formats.
Export a single profile
Note
You must have the PII Viewer role to use the following features. See Manage PII in ODP for information.
- Go to Customers > Profiles.
- Use the search bar in the Customer Profiles section to locate the customer.
- Click the Export icon and choose the information you wish to include.
- Click Export to confirm your selection and download the file.
Export a list of profiles
- Go to Customers > Profiles.
- Use the search bar to locate and select the desired list.
- Click the Export icon and choose the information you wish to include.
- Click Export to confirm your selection and download the file.
Export a segment of profiles
- Go to Customers > Profiles > + Segment.
- Use the search bar to locate the desired audience.
- Click the audience and then click Apply.
- Click the Export icon and choose the information you want to include.
- Click Export to confirm your selection and download the file.