---
title: View website dashboard messages
slug: configured-commerce/docs/view-website-dashboard-messages
docTags: 
createdAt: 2026-08-13T10:46:17.000Z
---

Messages are notifications sent to users automatically or manually. These notifications appear on the user's Dashboard under My Account.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/UY-vEotnaFHKeZFhaK5Oe-20260720-144805.png)

If **Request for Quote** is turned on, users receive quote notifications automatically when they request a quote, or when the Sales Rep approves/responds to their quote.

Use manual messages to communicate system downtime, site promotions, new site features, or anything else users should know.

To create a message manually:

1. Go to **Admin Console** > **Marketing** > **Messages**.
2. Click **Add Message**.
3. Select if the message should apply to all websites, or a single website.
4. Add a **Subject** and the **Body** of the message, then select a language.
5. If the message should be active for a specific period of time, select dates from the **Display Date** and **Date to Hide** fields.
6. Click **Save**.
7. Select the **Distribution: Customers** finger tab to limit the message to selected customers, or send it to all customers.
8. Select the **Distribution: Roles** finger tab to limit the message to specific roles (ex. Administrator), or send it to all roles.