---
title: Troubleshoot currency issues
slug: configured-commerce/docs/troubleshoot-currency-issues
docTags: 
createdAt: 2026-08-13T10:46:18.000Z
---

This article outlines two use cases and actions to consider when using the Multi-Currency functionality.

## Why are currencies not appearing on the website?

If a currency is not appearing on the website, the currency may not be assigned to the website. Check and ensure that the currency is in the assigned to the website within **Websites** > click **Edit** for the desired website > **Currencies** tab

## Why are currency prices not changing?

Currency prices must be manually set within Configured Commerce in **Administration** > **Currencies** > click **Edit** for the desired currency > **Rates**; however, it is possible to set up an integration job to contact a currency rating service (such as WebserviceX). If the integration and settings have been set up, ensure that the integration job has also been set up correctly.
