---
title: Customize the prefix and format for order and customer numbers
slug: configured-commerce/docs/customize-the-prefix-and-format-for-order-and-customer-numbers
docTags: 
createdAt: 2026-08-13T10:46:31.000Z
---

Configured Commerce provides the option to customize the prefix and format of the auto-generated Order and Customer numbers. The default settings for **Order Number** and **Customer Number Prefix** are set to "WEB" and the respective number formats are both set to "000000".

:::hint{type="info"}
**Note**

You must use the "000000" format. These zeroes are the format mask, number of zeroes to match the number of digits, not starting numbers. If you want to start at a certain number, you have to update the seqordernumber table, where the seqordernumber is an identity field.
:::

In the scenario where a user wants the Order Number to start with the company name abbreviation and start the iterative numbering sequence with a specific number, for example "INSFT500000", the **Order Number Prefix** should be set to "INSFT" and the **Order Number Format** should be set to "500000".

1. Go to **Admin Console** > **Websites**.
2. Click the **Details** finger tab.
3. Under the **Format and Prefix Configuration** make the necessary changes to the following fields:

   - **Order Number Prefix** - The prefix that will be added to all order numbers. Default value: Z.
   - **Order Number Format** - Order numbers will be formatted according to the number of zeroes entered in this setting. Default value: 000000.
   - **Customer Number Prefix** - The prefix that will be added to all automatically generated customer numbers. Default value: C.
   - **Customer Number Format** - Automatically generated customer numbers will be formatted using the number of zeroes entered in this setting. Default value: 000000.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/juCRkNOg6tI2wtcELXvKR-20260720-144705.png)