---
title: Create and edit email templates
slug: configured-commerce/docs/create-and-edit-email-templates
docTags: 
createdAt: 2026-08-13T10:46:27.000Z
---

While the implementation of Optimizely Configured Commerce creates an email template, you may need to create an email template or edit an existing template later. Configured Commerce has two types of emails: auto-generated and subscription-based. The system sends auto-generated emails to appropriate users based on the event, such as Admin\_AccoutActivation, OrderApproval, and OrderConfirmation. Subscription-based emails require an associated email list, and only users on the list receive them. See the [Email subscriptions](docId\:NpuVMtmNoZ3eMW6vo-XEb) for information.

:::hint{type="info"}
**Note**

The **Default Email Address** setting under **Administration > Settings** is used as the "From" address when emails do not have a defined "from" address in **Marketing > Email Lists**.
:::

## Create an email template

By default, Configured Commerce only shows email templates in the Email Template list after an event triggers them on the website. For example, the OrderConfirmation template would only display after the first order has been submitted. Implementation may also expose some templates from testing. However, as a website administrator, you can manually generate any missing email templates.

:::hint{type="info"}
**Note**

DotLiquid renders the views of all email templates. You must delete or rename any email templates from a previous version of Configured Commerce (4.2 and prior) to use DotLiquid instead of Razor. You can use the newly generated DotLiquid template as a guide to correctly format other templates.
:::

### Manually generate an email template

1. Go to **Admin Console** > **Marketing** > **Communications** > **Email Templates**.
2. Click **Add Email Template**.
3. Select the desired **Template** and **Website**.
4. Click **Create**.

If you selected **New Template**, the New Template screen displays. Enter the template **Name**, **Description**, and **Website**. Click **Save**. Follow the steps below starting at Step 3 to edit the email template.

## Edit an email template

1. Go to **Admin Console** > **Marketing** > **Email Templates**.
2. Click the **Edit** icon for the desired template.
3. Click **Create Revision** to edit the HTML. Do not modify the variables in the HTML code. Refer to [the HTML Variables for Email Templates article](docId\:eZBV3sfGeyXNc9oE-GVMr) for more information.
4. Click **Save** after making your changes.
5. Click **Publish**.
6. Choose when the content should be published, and then click **Publish** again.

## Create an email list and assign subscribers

You may need to create an email list if your new template is for email subscribers.

1. Go to **Admin Console** > **Marketing** > **Email Lists**.
2. Click **Add Email List**.
3. Add the **Name**, **Description**, **Email Template**, **Subject**, and **From Address**.
4. Click **Save**. Once saved, the **Manage Subscribers** tab displays. Only the **Name** field is required to save the list.
5. Click **Assign Email Subscribers** to add desired emails to the list. This list populates from users who click the **Subscribe** button found under **MyAccount** > **Account Settings**.
6. Select the **Email Addresses** to add to the subscription.
7. Click **Assign** and click **Done**.