---
title: Add a promotional banner for a customer segment
slug: configured-commerce/docs/add-a-promotional-banner-for-a-customer-segment
docTags: 
createdAt: 2026-08-13T10:46:30.000Z
---

Instead of creating a page variant that includes promotional content on it, where the entire page is targeted to a specific customer segment or other group based on the rules you define, you could use widgets to target specific promotions or content to customer segments.

:::hint{type="info"}
**Note**

Widgets do not directly support targeting of specific promotions or content to customer segments, but it is possible to create a widget under a specific customer segment that does not appear for other segments.
:::

## Select a customer segment

Select a customer segment, for example **Authenticated Users**, from the Customer Segment drop-down list.

## Add a promotional banner

As an example, this article covers adding a **Rich Content** widget, but the same steps would work for any widget.

1. Hover over the **CMS** icon and click **Show CMS**.
2. Click the **Show Content Tree** toggle:

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/W1_C8GU9LqATmdflWP1iJ-20260720-144726.png)
3. Use the **chevrons** to expand the menu and select the page that will host the widget:

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/I0D6aYb6wRxtaf9WahGvc-20260720-144726.png)
4. Click the **Edit** button in the upper left corner to expose the page editing options:

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/Zu92sUoKh8Rlb5FHTU9w3-20260720-144726.png)
5. Click **Content Add**, which opens the **Add Widget** menu:

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/wh_g8y1NH7OJcE4f8484i-20260720-144726.png)
6. Select **Rich Content** from the **Item Type** drop-down list and click **Next**:

   ![AddWidget.png](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/pa4RpNZVUgd1oW_8dGInb-20260720-144726.png)
7. Add the **Css Class** (optional) and enter the desired content in the **WYSIWYG** editor:

   ![AddContent.png](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/IO2G8hPIvZdGazmL6A2sc-20260720-144726.png)
8. Click **Save**.

## Remove content for other customer segments

Select the content segments who you do not want to see this widget and promotional or other content.

1. Select a different customer segment, for example **Default**, from the Customer Segment drop-down list.
2. Click the widget's **Edit** button.
3. Clear the content, then type a space in the text editor. Adding the space is necessary because the WYSIWYG editor requires content in a widget's text area.
4. Click **Save**.
5. Click **Publish**, then click **Publish** again in the Publishing Home window to approve the changes.
6. Test the widget shows correctly by toggling between the customer segments.
7. Click **Edit** in the upper left corner to hide the page editing options when you are finished:

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/ebpi32j3RQKD4ylqhXF6C-20260720-144726.png)

   ![CustomerSegment.png](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/ZmFEBWGnaBKTvJoQPV4iL-20260720-144726.png)