---
title: Organizations
slug: commerce-connect-15/docs/organizations
docTags: 
createdAt: 2026-07-30T20:34:42.000Z
---

Create organizations in Optimizely Commerce Connect and categorize them into different types, such as regional branches and departments, or business categories, such as *Computer and Electronics* or *Clothing and Accessories*.

Assign an organization to a customer group and apply specific pricing and personalization.

Structure an organization as a tree, with sub-units and different permissions assigned to each branch. For example, set your company as a parent-level organization with departments as organization units, such as *Sales and Marketing, IT or Development, and Operations*. You can then restrict user access to appropriate functionality in Commerce Connect.

## Create and edit organizations

1. Go to **Customers** > **Organizations**.
2. Click **Create** to add an organization, or click **Edit** under **More Options** to modify one.
3. Enter the following information:

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**Name** – Enter the organization name. (This is the only required field.)
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**Description** – Enter details about the organization.
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**Type** – Assign a type to the organization. If the organization is a parent organization, click **Organization**. If the organization is a sub-organization, click **Organization Unit**. To add more types to the list, click the **More Options** icon.
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**Organization Customer Group** – Select a customer group to assign for the organization, which lets you apply pricing, discounts, and personalization of content to this group.
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**Business Category** – Assign a category to the organization, or add more categories.
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**Select parent organization** – Assign a parent organization, if desired. This opens a dialog box to select the one you want. You can create an organization hierarchy by assigning a parent organization to a child organization and then another organization to the child. Set permissions for users to determine which organizations they can view.
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4. Click **Save**. The **Organizations** page displays.
5. Select the organization again. The **Details** tab displays.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/o2vO5Bx6l627uMZai3BbW_d471e20bc5442c34645a2f099b1e97a07262e32300e048c63e9ea212798371d1-image.png)

6. On the **Contacts** tab, click **Add** to create contacts for the organization. Click **Save** when done.

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7. On the **Organizations** tab, click **Add** to create an organizational hierarchy. Click **Save** when done.

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8. On the **Addresses** tab, click **Create** to enter address information for the organization. Click **Save** when done.

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## Delete organizations

Delete organizations with children without deleting the child organizations and contacts. The contacts and child organizations become orphans, and you can reassign them to a parent later.

1. Go to **Organizations** > **More Options** > **Delete** for the organization you want to delete.
2. Choose whether to **Delete Organizations Only** or **Delete Organizations, Child Organizations, and Contacts**.
3. Click **Delete**.