---
title: Contacts
slug: commerce-connect-14/docs/contacts
docTags: 
createdAt: 2026-07-20T15:45:33.339Z
---

Commerce Connect automatically creates a contact when a visitor registers on the storefront. Customers can log in and view personalized information with the account. You can also manually create contacts.

![Contacts.png](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/Doi9b4KLjtMPQa6dG7aJF-20260720-150119.png)

:::hint{type="info"}
**Note**

You cannot manually create an account and associate it with a contact in **Customers**. This functionality will be available in a future version.
:::

You can use [customer groups and organizations](docId\:gJNqeW8OxscPk2XWnYKz6) to structure contacts for various purposes. For example, you can assign a customer group to an organization to determine pricing eligibility. An organization contact is a member of that organization's customer group, even if you assign the contact individually to a different customer group.

## Create and edit contacts

1. Go to **Customers** > **Contacts**.
2. Click **Create** to add a new contact, or select **More Options** > **Edit** to modify one.
3. Enter the following information:

   ![CreateContact.png](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/1B7D5gv6fY0GLHUGxKlQL-20260720-150119.png)

   - **Full Name** (Required)
   - **Middle Name**
   - **First Name** (Required)
   - **Last Name** (Required)
   - **Email** (Required)
   - **Registration Source** – Enter the registration source, such as Manually Added. When a visitor registers on the website, Commerce Connect automatically fills this field.
   - **Parent Organization** – Assign the contact to a parent organization. Click the **More** icon > **Browse** to open a modal to search through your Parent Organizations.
   - **Preferred Language** – Select the contact's language.
   - **Preferred Currency** – Select the contact's currency. For example, if the contact is in France, select Euro.
   - **Customer Group** – Assign the contact to a customer group.
4. Click **Create**.

The **Preferred Shipping Address** or **Preferred Billing Address** populate once the customer places an order. You can edit this information or add more addresses by going to **Customers** > **Contacts** and selecting the contact name you want to edit.

## Delete a contact

1. Select one or more contacts to delete.
2. Select **More Options** > **Delete**, or **Delete Selected** to delete multiple contacts.