---
title: Service
slug: campaign/docs/jKt--service
createdAt: 2026-07-20T15:45:16.390Z
---

Working with Optimizely Campaign means benefiting from the advantages of powerful and intuitive software, and comprehensive customer service and support services.

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Expert customer services delivered by project managers, engineers, and strategy-oriented marketing experts
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Multilingual customer services in German, English and Polish.
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Helpline team available Mon-Fri, 9 AM - 6 PM [CET](https://www.timeanddate.com/time/zones/cet), by telephone, email and fax
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Free regular webinars
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Manuals, specialist documentation, and best practice guides
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Manuals available offline as PDFs
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**Note**

The following services are optional. Contact [customer support](docId\:ZWe1T3UPz3JW6_4mc76qV) for more information.
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- [Full-service campaign package](docId\:QH9QlGc5oY8vwGModN5jq). On request, Optimizely offers complete project management of your newsletter mailing campaign – from creating to analyzing your campaign
- Customized campaign strategies, designs and analyses with Optimizely consulting
- Knowledge transfer in practice-oriented seminars and workshops