---
title: Install Shopware integration
slug: campaign/docs/install-shopware-integration
docTags: 
createdAt: 2026-07-20T15:44:43.838Z
---

:::hint{type="info"}
**Note**

This topic is for administrators and developers with administration access rights in Shopware.
:::

This topic describes how to install the Shopware integration with Optimizely Campaign.

To install the Shopware integration, do the following:

1. After you receive the download link to the software package (ZIP archive) from [customer support](docId\:ZWe1T3UPz3JW6_4mc76qV), download the file and log in to the back-end of Shopware using administrator rights.
2. Go to **Configuration** > **Plugin Manager**.

   ![Image: Plugin Manager menu item](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/csVJyCbm1mN7Q_RcnHjow-20260720-145413.png "Image: Plugin Manager menu item")
3. Click **Installed**.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/dFWcT9e_0PPbeI0ckuLCi-20260720-145412.png)
4. Ensure that the **Cron** plug-in is installed.

   ![Image: Verify Cron plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/4vQlXXQ1LTCpqSGi2gMtX-20260720-145413.png "Image: Verify Cron plugin")

   :::hint{type="info"}
   **Note**

   The **Cron** plug-in is included in the standard Shopware installation. If it is not installed, look for the **Cron** plug-in in the **Uninstalled** section, and click **Install** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/hrYWGC598J7ZQN1HcgPJH-20260720-145413.png) to add it.
   :::

   ![Image: Locate Cron plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/-5ymmNBr_81HYNRSQVFC3-20260720-145413.png "Image: Locate Cron plugin")
5. Click **Upload plug-in** to upload the Shopware integration.

   ![Image: Upload plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/9fTpMj2czo6inl1Ij82B6-20260720-145412.png "Image: Upload plugin")
6. Click **Select** and go to the location where you saved the ZIP archive of the Shopware integration.

   ![Image: Select ZIP file](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/f_mBmua7PD_wgrQpsDdqk-20260720-145412.png "Image: Select ZIP file")
7. Click **Upload plug-in**. When uploaded, the Shopware integration is displayed in the **Uninstalled** section with the name **Episerver Campaign**.

   ![Image: Upload plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/_B9_BqdCRp6IIHrbLDAJp-20260720-145413.png "Image: Upload plugin")
8. Click **Install** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/aPObx4RhjqUGpX1nhoyRW-20260720-145413.png) to install the integration. The installation begins. You may be asked to clear individual caches. Confirm by clicking **Yes**. When finished, you are asked to activate the integration.

   ![Image: Install plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/MEWgeTcrS10Iu1QDdujhd-20260720-145413.png "Image: Install plugin")
9. Click **Activate**.

   ![Image: View plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/tmBixXwSM7I0dwWBQQJfV-20260720-145413.png "Image: View plugin")

When completed, the installation is displayed under the **Installed** section in the **Plugin Manager** window.

:::hint{type="info"}
**Note**

To change the installation settings at a later time, click **Edit** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/sfz1yQ9fAHTmFbBHWsurZ-20260720-145413.png) in the overview of installed plug-ins.
:::

![Image: Edit plugin](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/VFL4JufhRHx0B9SlVAlYn-20260720-145413.png "Image: Edit plugin")

## Installing an update

If you receive an updated version of the Shopware integration from customer support, do the following to delete the old version and install the upgrade:

1. Log in to the back end of Shopware using administrator rights.
2. Go to **Configuration** > **Plugin Manager**.
3. On the left side of the menu bar, click **Installed**.
4. Locate the Shopware integration named **Episerver Campaign** in the Plugin Manager and click **Uninstall** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/_DW7uJaxZSM5a8f0R9J51-20260720-145413.png). When completed, the integration appears under **Uninstalled.** During the uninstallation, you are asked if you want to keep the data from the old version. Confirm to retain the data in accordance with your requirements.
5. Click **Delete** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/ZiJYACyAR78jmF5fUr5YM-20260720-145413.png) to delete the old version, and confirm by clicking **Yes**.
6. Install the new version by following Steps 5–9 in the previous section.

## Uninstalling the integration

1. Log in to the back end of Shopware using administrator rights.
2. Go to **Configuration** > **Plugin Manager**.
3. On the left side of the menu bar, click **Installed**.
4. Locate the Shopware integration named **Episerver Campaign** in the Plugin Manager and click **Uninstall** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/Su-n5lHevcLK7Z5_RxrC1-20260720-145413.png). When completed, the integration appears under **Uninstalled.**
5. Click **Delete** ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/0xSzmx7T-N5Oo_T2QsPvn-20260720-145413.png) to delete the old version, and confirm by clicking **Yes**.