---
title: Notification settings
slug: agent-platform/docs/notification-settings
docTags: 
createdAt: 2026-08-12T15:37:04.000Z
---

Notification preferences let you control which notifications you receive and how they are delivered in Agent Platform. Each user manages their own notification preferences independently.

## Access notification settings

The Mark app is Mark's configuration dashboard, accessible through the product switcher in the global navigation.

1. Log in to [Optimizely](https://home.optimizely.com).
2. Select your organization.
3. Click **Mark**.

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4. Click **Settings > Notifications**.

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## Enable browser notifications

Turn on **Browser notifications** to receive desktop alerts when Mark sends you an in-app notification. Desktop alerts display even when the Mark tab is in the background or closed. You do not need to keep Mark open to know when an agent finishes or an update arrives.

Browser notifications extend the **In-App** delivery channel. When you have In-App delivery enabled for a notification type, the alert also displays on your desktop.

To enable browser notifications:

1. Go to **Settings > Notifications**.
2. Toggle **Browser notifications** on.

   ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/QQ-uAF28yR-UtwsmGGIZ-_enable-browser-notifications.png)
3. Allow notifications from `mark.optimizely.com` when your browser prompts for permission.

After you grant permission, you receive a desktop alert for every **In-App** notification. To stop desktop alerts, toggle **Browser notifications** off, or revoke the site permission in your browser settings.

Desktop alerts require your browser to be running. Behavior when the Mark tab is closed varies by browser and operating system.

## Configure delivery channels per notification type

Mark organizes notifications by category. Each notification type displays the delivery channels enabled for it (for example, **In-App** or **Email**). If no channels are enabled, the row displays **No delivery channels**.

To change the delivery channels for a notification, complete the following:

1. Click the delivery channel for the notification you want to change.
2. Toggle individual channels on or off:
   - **In-App** – Receive notifications in the [notifications tray](docId:18Kxkb2V7fk5IcZucYFji) (the panel in the global header) and [Notification Center](docId\:Hsq4ZEuO6Oax0Xazb0il6) (the full-page view).
   - **Email** – Receive notifications by email.
3. Click **Select all** to enable or disable all channels.
4. Click **Done** to save your changes.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/R93Ff7kqqi__Y7roTlP9F_configure-delivery-channels-per-notification-type.png)

Changes save immediately. You do not need to refresh the page.

## Available notification types

The notification types on the settings page depend on your role and permissions. If you do not have the required permission, the category does not display in your settings. See [Notification types and priorities](docId\:Hsq4ZEuO6Oax0Xazb0il6) for a list of all types available.

:::hint{type="info"}
**Note**

Mark enables all notification types for **In-App** delivery and disables email delivery by default. Enable email delivery for any notification type from the channel editor.
:::

## How preferences affect delivery

The following behaviors apply when you change notification preferences.

- If you disable all channels for a notification type, you do not receive that notification.
- Preference changes take effect immediately and do not affect previously delivered notifications.

## Related articles

- [Notifications overview](docId\:BA9tH-MbtxzBbY-iz2rRX) – Learn how notifications work in Mark.
- [Notifications tray](docId:18Kxkb2V7fk5IcZucYFji) – Access and interact with notifications from the global header.
- [Notification Center](docId\:Hsq4ZEuO6Oax0Xazb0il6) – Browse, filter, and manage all notifications.
- [Watch agents](docId\:c0RotUOJS1TL7lUaMnZYn) – Subscribe to an agent and manage watchers.

:::hint{type="info"}
**Note**

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See [Turn generative AI off across Optimizely applications](docId\:X5U0kKD2azV5cIdNqwGNj).
:::