---
title: Get started with Optimizely Agent Platform for users
slug: agent-platform/docs/get-started-with-agent-platform-for-users
docTags: 
createdAt: 2026-08-12T15:37:03.000Z
---

Optimizely Agent Platform is an agent orchestration platform that helps you work smarter across Optimizely One. Before you access Agent Platform, an administrator must add you as a user and set your permissions. See [Get started with Optimizely Agent Platform for administrators](../../get-started/get-started-with-optimizely-opal-for-administrators.mdx)

## Access the Optimizely Agent Platform app

The Optimizely Agent Platform app is Agent Platform's configuration dashboard, accessible through the product switcher in the global navigation.

1. Log in to [Optimizely](https://home.optimizely.com).
2. Select your organization.
3. Click **Opal**.

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/CaFcFgRnVHnymozOdoTUN_access-opal-app.png" size="100" alt="Optimizely home with Opal highlighted." isUploading="false" width="2190" height="1378" darkWidth="2190" darkHeight="1378" showCaption="false" indent="1"}

## Agent Platform app UI

The Agent Platform app provides a centralized interface where you can access Agent Platform's capabilities in one place. The Agent Platform app UI supports everything you need to configure, customize, and use Agent Platform effectively. Each page helps you focus on outcomes while Mark handles the technical details behind the scenes.

## Start a conversation in Mark chat

[Mark chat](docId\:dtNBEttEGVvkhNkwNypLM) is the primary way you interact with Agent Platform. Use it to ask questions, request content, analyze data, and complete tasks across your connected Optimizely products, all in plain language, without needing to know the underlying systems.

![Screenshot of the tiles in the Optimizely World Organization page where the card view with the Mark app card is outlined in pink.](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/TnE6LVeODA7fe2743ScCQ_get-started-with-agent-platform-for-users-mark-card0.png)

### Personalize Mark

Use the **Personalize Mark** pinned chat to guide your first session in Agent Platform, so you reach a useful result fast instead of facing an empty chat. Personalize Mark stays pinned to the top of your chat list, and you cannot delete it. Return anytime to continue where you left off or to learn what else Mark can do as features are added. See [Personalize Mark](docId\:FYaLwIT5ja-6_SpBxy9Ci).

### Start a new chat

To create a new Mark chat, click **New Chat**. Enter anything you want Mark to help you with. Mark automatically picks up your organization's information so its output stays on task. See [Access and explore Mark chat](docId\:dtNBEttEGVvkhNkwNypLM).

The follow are some examples of what you can ask Mark:

- *Summarize the results of my latest experiment.*
- *Draft a subject line for a promotional email about our spring sale.*
- *What is the difference between a specialized agent and a workflow agent?*
- *Generate three variation ideas for our homepage hero banner.*

Mark responds in real time and maintains your conversation history within each chat, so you can follow up, ask for changes, or pick up where you left off.

## What Mark can help you with

The tasks available to you depend on which Optimizely products your administrator has connected to Agent Platform. Common uses include the following:

- Generating and refining content such as emails, campaign briefs, and social posts.
- Summarizing experiment results and getting test ideas.
- Translating content into other languages.
- Answering questions about Optimizely features and workflow.

For a full list of Agent Platform features available in each product, see [Optimizely Agent Platform and AI features.](docId:51wG_l34ATUNcLespgC-G)

### Appearance

Go to **Settings > Appearance** to configure the **Font Size** and **Theme** in Agent Platform. Adjust these settings to improve readability or match your visual preferences. Changes apply to your Agent Platform instance only and do not affect other users in your organization.

**Adjust the font size**

1. Click the **Font Size** drop-down list.
2. Select a font size.
   - **Default** – Standard font size for Mark chat.
   - **Comfort** – Larger font size and line height for easier reading.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/trAW0tgTL-UVfXdrhSmGk_appearance-settings.png)

**Adjust the theme**

1. Click the **Theme** drop-down list.
2. Select a theme.
   - **Light mode** – Light background with dark text.
   - **Dark mode** – Dark background with light text.

![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/ZHDB6BnBFSVdR4y27fq2d_appearance-settings-1.png)

### Notifications

Go to **Settings > Notifications** to configure your preferences. For a description of each setting, see [Notification settings](../../notifications/notification-settings.mdx).

:::hint{type="info"}
**Note**

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See [Turn generative AI off across Optimizely applications](docId\:X5U0kKD2azV5cIdNqwGNj).
:::