---
title: FAQ Creation agent
slug: agent-platform/docs/faq-creation-agent
createdAt: 2026-08-12T15:37:07.000Z
---

**FAQ Creation** is an agent in Mark (Optimizely Agent Platform). It analyzes content at a provided URL. It generates contextually relevant frequently asked questions (FAQs) optimized for AI-powered search.

- **Challenge** – Creating and maintaining a comprehensive, up-to-date FAQ section is difficult. Teams must identify common user questions, draft clear answers, and keep them current. Product or service changes make this time-consuming and resource-intensive.
- **Agent outcome** – The agent analyzes the content at your URL and identifies high-demand questions. It drafts structured, ready-to-publish FAQ content with schema markup.
- **Value** – Less time on FAQ creation, stronger self-service coverage, and better visibility in AI-powered search.

The FAQ Creation agent finds and prioritizes FAQ questions for your content, whether or not you enable the [Profound connector tools](docId\:hkSv4AD879sj1ig_6_Seq). The connector changes how the agent chooses which questions to prioritize. The agent sources questions in one of two ways:

- **With the Profound connector tools enabled** – The agent prioritizes FAQ questions based on AI-search demand data.
- **Without the Profound connector tools** – The agent uses Google to find top questions related to the content URL.

## Prerequisites

(Optional) The [Profound connector tools](docId\:hkSv4AD879sj1ig_6_Seq) connected in Mark for AI-search demand data.

## Install agent

:::hint{type="info"}
**Note**

**Mark Administrators**, **Agent Builders**, and users with the **Add, edit, and install specialized agents** attribute for a custom role can add agents to their organization's Mark instance. See [Add users and set permissions.](docId\:pe0pbUJveWrG8ewvZWDRE)
:::

Install the agent from the **Directory**.

1. Go to **Directory > Agents**.
2. (Optional) Enter *FAQ Creation* or use the drop-down list filters to narrow the list.
3. Click **Install** on **FAQ Creation** to add it to your Mark instance.

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/wq8XtvghAxFAIeMO9ty6a_install-faq-creation-agent.png" size="100" isUploading="false" width="2042" height="1122" darkWidth="2042" darkHeight="1122" showCaption="false" indent="1"}

## Use the agent

In [Mark chat](docId\:dtNBEttEGVvkhNkwNypLM), enter *@faq\_creation* and provide the following details:

- `URL` – URL to the content you want to create the FAQ for.

The agent creates a [canvas](docId:1_VDSKJ_RG0FEQe0MCTv1) with an FAQ strategy report and publish-ready FAQ content, including FAQPage schema markup for AI search platforms.

To use the **FAQ Creation** agent in a [workflow agent](docId:2HD0fUsIsfdek516VtN9l), add it to your workflow. See the [Create a workflow agent](docId\:KWaI2TBwD38sN7p74exoy).

## Default agent details

These are the default details of the **FAQ Creation** agent. After you [install the agent in your Mark instance](docId\:zcRsPgBQWwMViNnZEMLOM), customize these details for your organization's needs. See [Manage agents](docId\:SSeNiblVMXwVvDR_lhtvI) for instructions.

### Input variables

The agent takes the following input:

- `URL`

### Tools

The agent uses the following tools internally to process your request:

- `browse_web`
- `browse_web_html`
- `create_canvas`
- `edit_canvas`
- `search_web`
- `convert_to_pdf`

If you have the [Profound connector tools](docId\:hkSv4AD879sj1ig_6_Seq) enabled, the agent uses the following tools:

- `profound_citation_report`
- `profound_get_categories`
- `profound_get_domains`
- `profound_raw_answers`
- `profound_visibility_report`

### Default configuration

The agent uses the following default configuration:

- **Inference level** – Pro, which provides maximum reasoning depth.
- **Files** – None.
- **Output** – Text.

:::hint{type="info"}
**Note**

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See [Turn generative AI off across Optimizely applications](docId\:X5U0kKD2azV5cIdNqwGNj).
:::