---
title: Enable Virtual Teammates
slug: agent-platform/docs/enable-virtual-teammates
docTags: 
createdAt: 2026-08-17T11:33:02.000Z
---

Enable Virtual Teammates in Agent Platform so users in your organization can hire and configure their own AI teammates. As a Mark administrator, you enable a teammate for your organization by turning on the jobs you want and connecting the tools it needs.

This article is for Mark administrators. To hire and configure a teammate as a user, see [Hire a Virtual Teammate](docId:0-cn_dp-ZvYzjZWMrm8MS).

## Prerequisites

Before you enable a Virtual Teammate, configure your organization's email domain in Mark. Each teammate works from its own mailbox at that domain, such as `chief-of-staff@vau.yourcompany.opal.optimizely.com`.

To configure the email domain, go to **Settings > Email Domain**. For the steps, see [Get started with Mark for administrators](docId\:pe0pbUJveWrG8ewvZWDRE).

## Enable a Virtual Teammate

Complete these in Mark steps to enable a Virtual Teammate for your organization:

1. Click **Directory > Virtual Teammates**. If your team has no teammates yet, click **Grow your team > Browse the directory**.

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/uKYbqPMC1EFUg423QkSM1_vt-directory.png" size="100" isUploading="false" position="center" width="1776" height="1000" darkWidth="1776" darkHeight="1000" showCaption="false" indent="1"}

2. Find the teammate you want, such as the Chief of Staff.

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/46HEhYjBE2U_040wIsjEp_select-vt-from-directory.png" size="100" isUploading="false" position="center" width="1634" height="2084" darkWidth="1634" darkHeight="2084" showCaption="false" indent="1"}

:::hint{type="info" indent="1"}
**Note**

To review what the virtual teammate does first, click the teammate's tile. To view its details, click **Details**.
:::

3. Click **Enable for your team**.
4. (Optional) Toggle off any jobs you do not want to make available.

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/4aqQsCDAjf6cfJL4h-4Ya_turn-off-jobs.png" size="60" isUploading="false" position="center" width="1014" height="1114" darkWidth="1014" darkHeight="1114" showCaption="false" indent="1"}

5. Click **Set up connectors**.
6. Click **Add connector** for each tool the teammate needs, and install it. If a connector is already installed in your organization, you can skip it. See [Connector tools overview](docId\:eeUZC_bU6INq4qTCkqXjU).

::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/lgXbUGLgip4Hfm5Y-BScw_select-connectors.png" size="70" isUploading="false" position="center" width="1070" height="1144" darkWidth="1070" darkHeight="1144" showCaption="false" indent="1"}

7. Click **Enable teammate**.

After you enable the teammate, your users can hire and configure their own from the **Directory** tab. Each teammate gets its own email address in your Mark domain.

You can change which jobs are available or freeze hiring for a teammate at any time. See [Manage Virtual Teammates for your organization](docId\:JqSAzQXb-M_V_2KBUboq_).

## Next steps

Users hire and configure their own Virtual Teammate from the Directory. For the steps, see [Hire a Virtual Teammate](docId:0-cn_dp-ZvYzjZWMrm8MS).

:::hint{type="info"}
**Note**

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See [Turn generative AI off across Optimizely applications](docId\:X5U0kKD2azV5cIdNqwGNj).
:::