--- title: Connectors tab overview slug: agent-platform/docs/connectors-tab-overview docTags: createdAt: 2026-08-11T20:47:45.000Z --- The **Connectors** tab lets you authorize your personal third-party accounts with Optimizely Agent Platform. Agent Platform administrators control which connectors and remote Model Context Protocols (MCPs) are available to the organization. Individual users then authenticate their personal accounts. Mark acts on their behalf using their permissions, data access, and identity. To access the **Connectors** tab, click **Connectors**. ![](https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/6t7Y_kfTj4Q2Erz_W59a6_connectors-tab.png) ## For Agent Platform administrators [Agent Platform administrators](docId\:pe0pbUJveWrG8ewvZWDRE) manage connector and remote MCP availability for the entire organization. The following connector types are available: - **OCP connector tools** – Apps installed to Agent Platform through the Optimizely Connect Platform (OCP) **App Directory**. See [OCP connector tools](docId\:xUfalCQLkiP8yAktJWPzE). - **Remote MCPs** – External servers that communicate with Agent Platform through MCP. See [Remote MCPs](docId\:xUfalCQLkiP8yAktJWPzE). Both types display as tiles on the **Connectors** tab. After an administrator connects them, users can then connect to authenticate with the third-party provider. ### OCP connector tools Some connector tools require installation in OCP before users can authenticate with them. This is a one-time configuration per connector. After installation, the connector tile displays on the **Connectors** tab for users to authenticate with their personal accounts. As an Agent Platform administrator, install any of the following connector tools in OCP for your organization: - [Adobe Analytics connector tools](docId\:gmc5d0EE_nt3iePBlG1p8) - [Figma connector tools](docId:7Z3a0J9f7d9o3HeWDIS9Y) - [Google Ads connector tools](docId\:JiNgmE32vFNO8mGMuRB9Z) - [Google Analytics (GA4) connector tools](docId:7fZ7-gpdPyJMT0jSx2cPh) - [Google Search Console connector tools](docId\:BgKzG2XLcWCin1fl4jthU) - [Google Workspace connector tools](docId\:d4l5RjzXrWMEjGiSlz0LG) - [LinkedIn Ads connector tools](docId\:dqc4IHuAIgjMId5z1nbOa) - [Microsoft 365 connector tools](docId\:FUOBMwrc4g1minCknm3zn) – Available when your administrator enables user-level authentication. - [Salesforce CRM connector tools](docId\:abxDK2c9tEiim9CWOWpeH) - [WordPress connector tools](docId\:A2PldqZ5og1Y2hHCawmT4) - [Zoom Meetings connector tools](docId\:zf4SVzfkrg8d1yMhDiWOn) To remove a connector tool, see [Delete a tool registry](docId\:SXjD3qqg-0gS2g4KajfyO). Removing a connector tool disables it for the entire organization. Users who have already authenticated with the tool lose access immediately, and the connector tile no longer displays on the **Connectors** tab. ### Remote MCPs Remote MCPs extend Agent Platform's capabilities by connecting to external MCP servers that Optimizely has approved. Agent Platform administrators connect to the remote MCP and then users can authenticate to view their own information. As an Agent Platform administrator, connect any of the following remote MCPs to make them available to your organization: - [6sense remote MCP server connector](docId\:lFFbDnGyzZRzniMw7GUiB) - [Atlassian remote MCP connector](docId\:VMpJbcGlhGc9EtXxps-Wm) - [Braze remote MCP connector](docId\:a6WUjayb6UJnhLYYanG3V) - [ClickUp remote MCP connector](docId\:BUNfk54YINiRQauuEl6dB) - [Conductor remote MCP connector](docId\:eawve1PyJTZm_7Ab8pBja) - [Contentful remote MCP connector](docId\:otDh2hDesveSsSQpCpKSX) - [Contentsquare remote MCP connector](docId:04hcANDOWye4ptrY80oij) - [Fullstory remote MCP connector](docId:4ogM07oy-6RNjj9GZbEzL) - [Gamma remote MCP connector](docId:6HTyUd9MpbaU6qqtISbC8) - [GitHub remote MCP connector](docId\:yUkJi8wFkgAMNTTtVqpWS) - [HubSpot remote MCP connector](docId\:YN9IxqO-xkTyzQauA1Ys3) - [Notion remote MCP connector](docId\:Mm5pyu9TAtG1b7UURsIm5) - [Quantum Metric remote MCP connector](docId\:P_zg1gqLxy89hHThFYuej) - [Sanity remote MCP connector](docId:7JHkQctBe0XNWpwp0FssJ) - [Semrush remote MCP connector](docId:7ezZ9yUO-DFWl2wzofPGK) - [Slack remote MCP connector tool](docId\:OrqJIluTWbMKsNvEgtbQx) - [Tableau remote MCP connector](docId\:SS4UxaqSOJiPWeLJIMiTY) - [ZoomInfo remote MCP connector](docId\:I7VYTwPSjHCMqjRVrE7PP) See [Add a remote MCP provider](docId:7N-ZjI4ey2sTP9jl_pTvg) for instructions. Connecting a remote MCP server extends Agent Platform with tools and data from an external system. ### Administrator visibility into user connections Agent Platform administrators cannot view which users in their organization have authenticated a connector. Individual connections are private to each user. ## For Agent Platform users Use the **Connectors** tab to link your personal third-party accounts to Agent Platform. This ensures Mark uses your identity and permissions when calling connector tools, rather than a shared account. ### Benefits of personal authentication Authenticating your personal accounts provides the following advantages: - **Personal data access** – Mark retrieves information from your calendar, files, or projects. - **Action attribution** – Agent Platform performs actions in other systems on your behalf. - **Granular security** – Mark never shares your personal information with other users in your organization. ### Prerequisites Before connecting to a third-party tool, ensure you meet the following requirements: - Have an active account with the third-party service. - Have an Agent Platform administrator enable the connector in OCP or add the remote MCP for your organization. - Allow pop-up windows in your browser. ### Authenticate a connector Authentication opens a pop-up window where you log in to the third-party service and grant Agent Platform permission to access your account. This process uses OAuth, the standard authorization protocol for connecting to third-party services securely. The steps vary by connector. After an administrator adds a connector, follow the steps for your connector to authenticate your personal account: - [Adobe Analytics connector tools](docId\:gmc5d0EE_nt3iePBlG1p8) - [User-level auth for Atlassian](docId\:VMpJbcGlhGc9EtXxps-Wm) - [User-level auth for Conductor](docId\:eawve1PyJTZm_7Ab8pBja) - [Microsoft 365 connector tools](docId\:FUOBMwrc4g1minCknm3zn) – Available when your administrator enables user-level authentication. - [Authenticate with Salesforce CRM](docId\:abxDK2c9tEiim9CWOWpeH) - [WordPress connector tools](docId\:A2PldqZ5og1Y2hHCawmT4) ### Manage your connections Manage your connections from the **Connectors** tab. Use the **Active Status** filter to display only connected items. - **Refresh connection** – Re-authenticate if a session expires or if the third-party service requires a password update. - **Disconnect** – Remove Agent Platform's access to your personal account by revoking the stored authentication token. Disconnecting does not delete any data that Agent Platform retrieved from the third-party service. ::Image[]{src="https://api.archbee.com/api/optimize/BrbvVORKJ5iIeSMZye5kI/VT90VCME_ro5JL6aoVCC0_delete-connectors-1.png" size="100" isUploading="false" position="center" width="2238" height="1110" darkWidth="2238" darkHeight="1110" showCaption="false" indent="1"} To reconnect, click **Connect**. ## Troubleshoot If you encounter issues when authenticating or managing a connector, see the following common scenarios and resolutions. ### Pop-up window does not display Agent Platform opens a pop-up window to complete the authentication flow. If the window does not display after you click **Connect**, your browser may be blocking pop-ups. **Resolution** – Check your browser's address bar for a blocked pop-up notification and click **Allow**. Then click **Connect** again. ### Authentication window closes If the window closes before you finish logging in or granting permissions, the connection does not complete and the connector status remains unchanged. **Resolution** – Click **Connect** again and complete the steps in the [Authenticate a connector](docId\:xUfalCQLkiP8yAktJWPzE) section without closing the pop-up window manually. Ensure you click **Allow** or **Authorize** on the permissions page before you close the window. ### Status does not update to connected After you complete the authentication steps, the connector status may not immediately display as **Connected**. **Resolution** – Refresh the **Connectors** tab and check the status again. If the status still does not update, disconnect the connector and repeat the authentication steps. ### Connection displays as expired or requires re-authentication OAuth tokens expire after a period of inactivity, a password change, or a revoked permission. When this happens, Mark can no longer act on your behalf until you re-authenticate. **Resolution** – Locate the affected connector on the **Connectors** tab and click **Refresh**. Complete the login and permissions steps again to restore the connection. ### Connector not visible in the list The **Connectors** tab displays connectors Optimizely has added. If a connector you expect to see is not listed, an Agent Platform administrator may not have enabled it yet. **Resolution** – Contact your Agent Platform administrator and request that they enable the connector. ### Connection displays an error after authentication An error state after completing authentication typically indicates a permissions mismatch, an unsupported account type, or an issue on the third-party service's end. **Resolution** – Disconnect the connector, then reconnect and ensure you grant all requested permissions during the authorization step. If the error persists, verify that your third-party account has the required access level. For connector-specific guidance, see [Authenticate a connector](docId\:xUfalCQLkiP8yAktJWPzE). ## Related topics See the following documentation: - [Connector tools overview](docId\:eeUZC_bU6INq4qTCkqXjU) - [OCP App Directory overview](docId\:kxAXlnJ4jG30wcVnhkwwy) :::hint{type="info"} **Note** If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See [Turn generative AI off across Optimizely applications](docId\:X5U0kKD2azV5cIdNqwGNj). :::